Marketing
Assistant Professor
The Conversation
November 06, 2025
Jianna Jin, Assistant Professor of Marketing at Mendoza College of Business, University of 91³Ô¹Ï
The Good Men Project
September 15, 2025
When purchasing “embarrassing” products like diarrhea medicine or acne cream, consumers would rather engage with a chatbot over another human, even when they are shopping alone at home, according to lead author Jianna Jin, assistant professor of marketing at the University of 91³Ô¹Ï’s Mendoza College of Business.
Futurity
September 04, 2025
When purchasing “embarrassing” products like diarrhea medicine or acne cream, consumers would rather engage with a chatbot over another human, even when they are shopping alone at home, according to lead author Jianna Jin, assistant professor of marketing at the University of 91³Ô¹Ï’s Mendoza College of Business.